Compassionate Medical Scheduling Specialist

Professional Answering Service, LLC; Painesville (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401K after one year of employment

Flexible scheduling

Job summary

Professional Answering Service, LLC is seeking a Specialty Scheduling Agent to gather patient information and ensure accurate scheduling. You will handle sensitive data with care and may assist with additional calls during peak times.

Ideal candidates will bring strong communication skills, basic computer proficiency, and a commitment to empathy and professionalism in a medical setting.

Qualifications

• High school diploma or equivalent required.
• Background check must be passable.
• One year of customer service or call center experience preferred.
• Typing speed of at least 35 WPM.
• Ability to handle confidential information with discretion.
• Strong written and verbal communication skills.

Responsibilities

• Gather patient information required to complete scheduling tasks.
• Assist with additional calls during peak times.

Skills

High school diploma or equivalent

Background check

Customer service experience

Computer literacy (Windows/Word)

Typing 35 WPM

Confidential information handling

Written communication

Verbal communication

Multitasking and organization

Medical terminology helpful

Education

High school diploma or equivalent

Tools

Microsoft Windows

Microsoft Word

Job description

Professional Answering Service, LLC is seeking a Specialty Scheduling Agent to gather patient information and ensure accurate scheduling. You will handle sensitive data with care and may assist with additional calls during peak times.

Ideal candidates will bring strong communication skills, basic computer proficiency, and a commitment to empathy and professionalism in a medical setting.