Compassionate Medical Office Secretary

Penn Medicine, University of Pennsylvania Health System; North Brunswick Township (NJ); On-site; USD 23,000 - 36,000; Full time

Job summary

Penn Medicine is a leading academic medical center that delivers patient care, conducts research, and educates future leaders in medicine. This role supports reception, clerical and data entry duties within a clinical setting, contributing to efficient patient flow and service quality.

The position involves answering calls, posting charges, maintaining filings, and assisting with patient registration and communications, contributing to a seamless patient experience.

Qualifications

• High school diploma or GED required.
• Previous experience in secretarial and/or reception duties, preferred in healthcare.

Responsibilities

• Answer telephones in a prompt, courteous and helpful manner. Screen calls and direct to proper staff or areas.
• Accurately post charges for outpatient services in appropriate systems.
• Maintain files in accordance with department procedure.
• Prepare copy work for various departments when requested.
• Greet patients and visitors, ascertain needs and respond per policy.

Education

H.S. Diploma/GED

Job description

Penn Medicine is a leading academic medical center that delivers patient care, conducts research, and educates future leaders in medicine. This role supports reception, clerical and data entry duties within a clinical setting, contributing to efficient patient flow and service quality.

The position involves answering calls, posting charges, maintaining filings, and assisting with patient registration and communications, contributing to a seamless patient experience.