Compassionate Healthcare Secretary — Front Desk & Admin

Penn Medicine; Princeton (NJ); Vor Ort; USD 23.000 - 36.000; Vollzeit

Zusammenfassung

Penn Medicine in Princeton, NJ is seeking a receptionist/clerical assistant to provide front-desk support, answer phones, handle registrations, and assist with data entry.

The role involves coordinating with staff, maintaining files, processing charges, and ensuring smooth patient flow in a busy healthcare environment. The position offers hourly compensation in the stated range and a pathway to professional growth within Penn Medicine.

Qualifikationen

• H.S. Diploma/GED (Required)
• Experience in secretarial and/or reception duties; healthcare setting preferred

Aufgaben

• Answer telephones in a prompt, courteous and helpful manner.
• Take messages accurately and relay messages promptly.
• Accurately post charges for outpatient services in appropriate systems.
• Maintain files in accordance with department procedure.
• Prepare copy work for various departments when requested.
• Greet patients and visitors, ascertain needs and respond appropriately as directed by policy and procedures.
• Ensure timely and accurate patient pre-registration, sign-in, activation and re-registration in accordance with system processes.
• Transcribe and type documents, reports, memos, and correspondence as directed.
• Sort and distribute all mail accurately on a daily basis.
• Manage and order office supplies as needed. Maintain office equipment, calling for repairs when necessary.
• Provide cross-coverage for benefit verification and patient registration.
• Cover for senior secretary in her/his absence.
• Support customer service and performance improvement goals of the department.
• Collaborate with other caregivers/staff, within and outside the department, to develop means of enhancing patient care and service.
• Maintain standards of confidentiality.
• Participate in unit compliance as related to established standards.

Ausbildung

High School Diploma or GED

Jobbeschreibung

Penn Medicine in Princeton, NJ is seeking a receptionist/clerical assistant to provide front-desk support, answer phones, handle registrations, and assist with data entry.

The role involves coordinating with staff, maintaining files, processing charges, and ensuring smooth patient flow in a busy healthcare environment. The position offers hourly compensation in the stated range and a pathway to professional growth within Penn Medicine.