Compassionate Medical Front Desk Specialist

Holy Name Medical Center; Teaneck Township (NJ); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Low-cost medical coverage

Dental and vision plans

Discounted prescriptions

On-site child care

401(k) matching

Tuition reimbursement

Paid time off

Flexible spending accounts

Legal and voluntary coverage options

Life insurance

Free on-site parking

Job summary

A medical center in New Jersey seeks a front and back office clerk responsible for managing patient appointments, greeting patients, and processing requests for medical records. The role requires a high school diploma, 1+ years of experience, and strong customer service skills. The position offers a pay range of $16.00/hour to $20.00/hour and various benefits, including low-cost medical coverage and 401(k) matching. Join a mission-driven team dedicated to providing excellent patient care.

Qualifications

• High School Diploma or equivalent experience required.
• 1+ years experience required.
• Medical terminology and strong customer service skills required.

Responsibilities

• Answers phone and schedules patient appointments accurately.
• Greets patients in a friendly and professional manner.
• Obtains completed registration forms for each new patient.
• Updates demographic profile at each patient visit.
• Collects payment for services rendered.
• Processes requests for patient medical records.
• Reschedules patient appointments as needed.
• Activates and deactivates phone service during clinic sessions.
• Responsible for delivering messages to staff throughout the day.
• Reviews and updates patient insurance information.
• Follows established protocols for necessary authorizations.
• Distributes correspondence and medical information from records.
• Opens, date stamps and distributes mail.
• May substitute for other office personnel as trained.
• Adheres to Compliance Plan.
• Any other assigned duties.

Job description

A medical center in New Jersey seeks a front and back office clerk responsible for managing patient appointments, greeting patients, and processing requests for medical records. The role requires a high school diploma, 1+ years of experience, and strong customer service skills. The position offers a pay range of $16.00/hour to $20.00/hour and various benefits, including low-cost medical coverage and 401(k) matching. Join a mission-driven team dedicated to providing excellent patient care.