Compassionate Medical Front Desk Specialist

SMG Brand; Alcoa (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Full benefits package

PTO

401K and more

Job summary

KPA Foothills, a division of Summit Medical Group, seeks a friendly Multi-Duty Receptionist to join its patient-centered front office team in Alcoa, TN. This full-time, on-site role handles check-ins, scheduling, and greeting patients.

The ideal candidate has strong communication, attention to detail, and a willingness to support colleagues. High school diploma required; prior medical office experience preferred; comprehensive benefits provided.

Qualifications

• Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
• Ability to build trust through active listening and collaboration, while being humble and people smart.
• Team-first mindset with a desire to help others and is motivated by pursuing excellence.

Responsibilities

• Answers phone calls in a professional manner and assists caller’s needs appropriately.
• Greets patients and visitors in a prompt, courteous, and helpful manner
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service oriented.
• Appointment scheduling, referrals, and pre-certifications, etc.
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.

Skills

Communication

Teamwork

Detail-oriented

Time management

Education

High School Diploma

Job description

KPA Foothills, a division of Summit Medical Group, seeks a friendly Multi-Duty Receptionist to join its patient-centered front office team in Alcoa, TN. This full-time, on-site role handles check-ins, scheduling, and greeting patients.

The ideal candidate has strong communication, attention to detail, and a willingness to support colleagues. High school diploma required; prior medical office experience preferred; comprehensive benefits provided.