Compassionate Medical Front Desk & EHR Specialist

Paycom; Aberdeen (WA); On-site; USD 29,000 - 36,000; Full time

Job summary

Quinault Community Health in Aberdeen, WA is seeking a receptionist to support front-office operations in a fast-paced healthcare environment.

The role requires a high school diploma and at least 1 year of hands-on experience with an Electronic Health Record (EHR) system, plus proven customer service and confidentiality skills. You will greet patients, answer calls, schedule appointments, and help with insurance verification in a professional setting.

Qualifications

• High school diploma or GED required.
• At least 1 year of hands-on EHR/EMR experience.
• Previous medical office or healthcare reception experience preferred.
• Maintain confidentiality and HIPAA compliance.

Responsibilities

• Welcome patients, visitors, and providers in a courteous, professional manner.
• Answer and screen calls, take messages, and direct inquiries appropriately.
• Schedule and coordinate appointments; manage walk-ins and intakes.
• Register new patients and maintain accurate demographic and insurance data in the EHR.
• Verify insurance coverage and patient eligibility; assist with billing-related information.
• Process patient payments and maintain accurate records.
• Scan and upload documents into patient charts.
• Coordinate referrals and communications while maintaining confidentiality.
• Provide general front-office support and administrative tasks.

Skills

EHR/EMR experience

Phone handling

Customer service

HIPAA knowledge

Multitasking

Education

High school diploma or GED

Tools

Electronic Health Record system

Job description

Quinault Community Health in Aberdeen, WA is seeking a receptionist to support front-office operations in a fast-paced healthcare environment.

The role requires a high school diploma and at least 1 year of hands-on experience with an Electronic Health Record (EHR) system, plus proven customer service and confidentiality skills. You will greet patients, answer calls, schedule appointments, and help with insurance verification in a professional setting.