Compassionate Medical Equipment Field Tech (On-Call)

Joerns Healthcare Inc; El Monte (CA); On-site; USD 22,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

Short Term Disability

401K with company match

Flexible Spending Accounts

Paid Vacation

Paid Holidays

Job summary

Joerns Healthcare Inc is seeking a Field Service Technician to deliver, set up, and service Joerns equipment in homes and facilities. You will educate patients and families and ensure safe operation of equipment.

The position requires empathy and a strong safety focus, with the possibility of on-call shifts including nights and weekends. Training is provided and a comprehensive benefits package is offered.

Qualifications

• High School Diploma or equivalent.
• Valid Driver's License.
• Read/follow instructions, map/GPS, basic math.
• 2 years of customer service or comparable experience.
• Commitment to first-class customer service with compassion.
• Willing to work extended hours, some evenings/weekends, and travel.
• Lift up to 50 lbs with/without accommodations.
• DOT physical requirements or ability to obtain.
• Deliveries per manifest per DOT regulations.

Responsibilities

• Deliver, set up, and pick up Joerns equipment for patients.
• Instruct patients and caregivers on proper use of equipment.
• Drive safely and obey traffic laws and company procedures.
• Complete vehicle safety checks (pre/post trip).
• Complete required paperwork and HIPAA compliance.
• Rotate on-call with team, including nights/weekends.

Skills

Driver's license

Customer service

Reading instructions

Basic math

Communication skills

Ability to lift 50 lbs

Education

High School Diploma or equivalent

Tools

Outlook

Microsoft Excel

Smartphone use

Job description

Joerns Healthcare Inc is seeking a Field Service Technician to deliver, set up, and service Joerns equipment in homes and facilities. You will educate patients and families and ensure safe operation of equipment.

The position requires empathy and a strong safety focus, with the possibility of on-call shifts including nights and weekends. Training is provided and a comprehensive benefits package is offered.