Compassionate Medical Clinic Front Desk Specialist

Northwest Florida Community Hospital; Chipley (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO

Tuition Reimbursement

401(k) Retirement Plan

Professional Growth

Job summary

Northwest Florida Community Hospital is seeking a friendly, organized Medical Clinic Receptionist to greet patients, manage appointments, verify insurance, collect payments, and support clinic operations in a fast-paced environment.

The role emphasizes excellent customer service, strong communication, and proficiency with electronic health records within a hospital outpatient setting. Previous medical office experience is preferred. Full-time, day shift. Equal opportunity employer.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service or receptionist experience preferred.
• Knowledge of medical terminology and insurance verification preferred.
• Experience with EHR systems a plus.
• Excellent customer service, communication, and interpersonal skills.
• Strong organizational skills with ability to multitask in a busy environment.
• Basic computer proficiency, including Microsoft Office applications.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Schedule, reschedule, and confirm patient appointments.
• Answer and direct incoming phone calls promptly and professionally.
• Verify patient demographics and insurance information.
• Collect copays, deductibles, and other patient payments.
• Register new patients and maintain accurate electronic medical records.
• Scan, file, and organize medical documents.
• Coordinate with providers and clinic staff to ensure efficient patient flow.
• Maintain patient confidentiality and HIPAA compliance.
• Assist with referrals and medical records requests.

Skills

Customer service

Communication

Multitasking

Organizational skills

Education

High school diploma or GED

Tools

EHR systems

Job description

Northwest Florida Community Hospital is seeking a friendly, organized Medical Clinic Receptionist to greet patients, manage appointments, verify insurance, collect payments, and support clinic operations in a fast-paced environment.

The role emphasizes excellent customer service, strong communication, and proficiency with electronic health records within a hospital outpatient setting. Previous medical office experience is preferred. Full-time, day shift. Equal opportunity employer.