Compassionate Medical Assistant — Primary Care Team

HEALTHY COMMUNITY HEALTH CENTER; Harrisonburg (VA); Presencial; USD 25.000 - 29.000; Jornada completa

Descripción de la vacante

HEALTHY COMMUNITY HEALTH CENTER (HCHC) is seeking a Medical Assistant to support the clinical care team in delivering patient-centered primary care. The MA will assist with data collection, immunizations, injections, and EMR documentation while ensuring patient safety and adherence to clinic protocols.

The position emphasizes teamwork, HIPAA compliance, and continuous quality improvement, with responsibilities spanning care coordination, patient education, and clerical support within the MA

Formación

• Current MA certification, or proof of completing/passing a MA program.
• Current CPR (BLS) certificate is required and must remain up-to-date.
• Previous experience in a medical office setting is preferred but not required.

Responsabilidades

• Contributes to and participates in a healthy clinic team culture, by being aware of the different ethnicity and cultural backgrounds of the staff and patients.
• Obtains systematic and pertinent data collection about patient’s health status.
• Understands data regarding patient’s status, that is age-specific, in helping to assist with care that is needed by the clinical team, while knowing who to report escalating concerns to appropriately.
• Administers routine immunizations, therapeutic injections, medications and skin tests that are ordered and under the direction of the clinical provider and protocol of HCHC.
• Documents appropriately according to current clinic protocols.
• Performs and documents vital signs, height, weight, allergies, demographics, and counseling and informs the practitioner of any abnormal or emergent vitals.
• Assists with emergencies as needed and demonstrates leadership during events according to current clinic protocols.
• Documents patient medications and complete medication reconciliation in EMR according to the clinics standard of care.
• Performs routine treatments such as inhalation therapy, dressing changes and other procedures within the MA scope of practice as ordered by the provider.
• Performs and assist with nursing visits under the guidance of standing orders.
• Assists providers with clinical procedures in alignment with the MA scope of practice.
• Provides accurate, complete, legible and timely documentation of all clinical procedures and information provided by patient and/or caregivers and records it in the EMR.
• Provides knowledgeable reinforcement of providers’ plan of care.
• Provides information to patients that is clear and accurate, along with ensuring the patient understands the information that is being delivered.
• Practices appropriate telephone etiquette at all times.
• Demonstrates a thorough knowledge of clinical procedures and standing orders.
• Demonstrates proper schedule management by scheduling of routine wellness, follow-up and chronic disease management visits according to current clinic protocols.
• Performs daily and weekly environmental cleanings, restocks exam rooms, and care unit management as required. Performs monthly documented room inspections and removes all expired items.
• Observes the dignity, confidentiality and privacy of patients, and always follows HIPAA guidelines.
• Follows the correct procedures for the handling and disposing of biohazardous infectious waste.
• Complies with all applicable infection control and safety procedures.
• Observes and documents patient's response to medications and/or treatments administered.
• Records information in the patient record appropriate to the severity of the illness or injury.
• Provides educational resources to the patient/family as appropriate.
• Collaborates with partnering organizations including insurance companies and community resources, that are consistent with HIPAA guidelines to communicate patient care needs and to maintain continuity of care as needed or required.
• Precepts health profession students as able, without compromising the quality of patient care or significantly impacting the health center’s productivity.
• Actively engages in quality improvement initiatives and new programs.
• May Perform other duties and responsibilities as assigned

Conocimientos

Customer service

Interpreter services

Transportation access

Medication assistance

Outreach

Health education

Patient engagement

Decision making

Adaptability

Staff onboarding

Continuing education

Annual competencies

Educación

MA certification

CPR (BLS)

Descripción del empleo

HEALTHY COMMUNITY HEALTH CENTER (HCHC) is seeking a Medical Assistant to support the clinical care team in delivering patient-centered primary care. The MA will assist with data collection, immunizations, injections, and EMR documentation while ensuring patient safety and adherence to clinic protocols.

The position emphasizes teamwork, HIPAA compliance, and continuous quality improvement, with responsibilities spanning care coordination, patient education, and clerical support within the MA