Compassionate Medical Assistant: Patient Care Support

Yale New Haven Health; Greenwich (CT); On-site; USD 36,000 - 52,000; Full time

Job summary

Yale New Haven Health is seeking a patient-centered care Associate/Un licensed assistive personnel to work under the direction of a Registered Nurse in a multidisciplinary team. You will assist with rooming, patient preparation, and basic clinical tasks while maintaining accurate EPIC documentation and patient records.

The role emphasizes communication, teamwork, adaptability, and a commitment to safety and quality in a fast-paced clinical environment.

Qualifications

• Demonstrated ability to communicate effectively with patients, families, peers, and interdisciplinary team.
• Demonstrates flexibility in adjusting priorities and needs of patient care.
• Professional, tactful written, verbal and nonverbal communication with patients, families and staff.

Responsibilities

• Perform patient-centered care under RN direction with emphasis on respect for patient preferences and needs.
• Assist with rooming processes, prepare patients for visits, and conduct basic clinical tasks per protocol.
• Sustain data entry/EPIC documentation and clerical duties related to patient records and administrative tasks.
• Collaborate with the healthcare team to promote safety and quality in patient care.

Skills

Communication skills

Team collaboration

Professional conduct

Adaptability

Education

High school diploma or GED

Medical assisting program/Nursing assistant training

Job description

Yale New Haven Health is seeking a patient-centered care Associate/Un licensed assistive personnel to work under the direction of a Registered Nurse in a multidisciplinary team. You will assist with rooming, patient preparation, and basic clinical tasks while maintaining accurate EPIC documentation and patient records.

The role emphasizes communication, teamwork, adaptability, and a commitment to safety and quality in a fast-paced clinical environment.