Compassionate Medical Assistant & Patient Care Specialist

Yale New Haven Health Services Corp.; New London (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Yale New Haven Health Services Corp. is seeking a Medical Assistant to support physicians with patient care, rooming patients, and handling clerical duties. The role includes appointment scheduling, chart management, and providing patient information to maximize service use.

The candidate should have a High School diploma and MA/CNA/EMT or Phlebotomy training, with at least one year of relevant experience. Certification and BLS are preferred, and the area is New London, CT.

Qualifications

• High School diploma or equivalent required; completion of an accredited medical assistant (MA) or Phlebotomy program, CNA, EMT, or paramedic.
• Minimum of one year of MA/CNA/EMT/ACA/PCA/paramedic/phlebotomist experience; new graduates considered.
• Certification/registration (CCMA/CMA/AAMA/RMA) preferred; Basic Life Support (BLS) preferred.

Responsibilities

• Performs patient care responsibilities as assigned, including prep and assisting during visits.
• Handles administrative duties: scheduling appointments, processing forms, and chart management.
• Maintains infection control practices and cleans exam rooms and equipment between visits.
• Delivers patient information, coordinates referrals, and ensures timely billing with providers.

Skills

Patient care

HIPAA compliance

Communication

Teamwork

Education

High School diploma

MA/Phlebotomy/CNA/EMT certificate

Tools

EPIC EMR

Scheduling software

Job description

Yale New Haven Health Services Corp. is seeking a Medical Assistant to support physicians with patient care, rooming patients, and handling clerical duties. The role includes appointment scheduling, chart management, and providing patient information to maximize service use.

The candidate should have a High School diploma and MA/CNA/EMT or Phlebotomy training, with at least one year of relevant experience. Certification and BLS are preferred, and the area is New London, CT.