Compassionate Medical Assistant: Patient Care Expert

Ochsner Health; Lafayette (LA); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Ochsner Health is seeking a Medical Assistant to deliver individualized patient care in person, electronically, and by phone under supervision. You will support both patient and provider, help prepare for visits, document information, and maintain clinical credentials.

This role requires confidentiality, strong communication, and adherence to privacy standards. The position emphasizes teamwork, efficient patient flow, and responsive service in a fast-paced healthcare setting with emphasis on

Formación

• Experience handling confidential information in a fast-paced environment.
• Proficiency with medical software and web-based applications.
• Strong verbal and written communication with patients and staff.

Responsabilidades

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Adapts behavior to the specific patient population and privacy requirements.
• Performs other related duties as assigned.

Conocimientos

Clinical knowledge

Computer skills

Communication skills

Customer service

Educación

Medical Assistant Certification

Basic Life Support (BLS)

High school diploma

Descripción del empleo

Ochsner Health is seeking a Medical Assistant to deliver individualized patient care in person, electronically, and by phone under supervision. You will support both patient and provider, help prepare for visits, document information, and maintain clinical credentials.

This role requires confidentiality, strong communication, and adherence to privacy standards. The position emphasizes teamwork, efficient patient flow, and responsive service in a fast-paced healthcare setting with emphasis on