Compassionate Medical Assistant: Patient Care & Support Pro

Ochsner Health; Kenner (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

Ochsner Health in Louisiana is seeking a compassionate Medical Assistant to provide individualized care for patients in person, electronically, and by phone under supervision. You will support patients and providers through visits, prepare rooms, and document registrations.

Responsibilities include ensuring patient questions are answered, delivering excellent service, and maintaining clinical knowledge and credentials through ongoing training. Equal opportunity employer.

Qualifications

• Clinical knowledge relevant to patient care.
• Proficiency with computers, software, and web apps.
• Strong verbal and written communication with diverse patients.
• Excellent interpersonal and customer service skills.

Responsibilities

• Supports the patient and provider throughout the visit.
• Prepares patient and provider for the visit.
• Ensures patient questions are answered before leaving; prepares room for next appointment.
• Delivers excellent patient service through in-person and phone communication.
• Completes patient registration and related documentation.
• Maintains clinical knowledge, technical skills, and credentials through ongoing development.
• Performs other duties as assigned efficiently.

Skills

Clinical knowledge

Verbal & written communication

Computers & software

Interpersonal skills

Customer service

Education

High school diploma / GED

Medical assistant training program (preferred)

Tools

Electronic Medical Records (EMR)

Job description

Ochsner Health in Louisiana is seeking a compassionate Medical Assistant to provide individualized care for patients in person, electronically, and by phone under supervision. You will support patients and providers through visits, prepare rooms, and document registrations.

Responsibilities include ensuring patient questions are answered, delivering excellent service, and maintaining clinical knowledge and credentials through ongoing training. Equal opportunity employer.