Compassionate Medical Assistant | Patient Care & Admin Support

Ochsner Health; Kenner (LA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Ochsner Health seeks a Medical Assistant to provide individualized care to patients in person, by phone and electronically under supervision. The role supports providers, ensures readiness for visits, documents appropriately, and maintains clinical knowledge and credentials through ongoing development.

Responsibilities include patient registration, room preparation, and delivering excellent service while communicating clearly with diverse patients and families in a fast-paced environment.

Qualifikationen

• Clinical knowledge to support patient care.
• Proficiency with computers, software and web-based applications.
• Effective verbal and written communication with patients and team.
• Strong interpersonal and customer service skills.

Aufgaben

• Support patient and provider during visits.
• Prepare patient and room for the visit.
• Answer patient questions before departure; prep next appointment.
• Provide excellent patient service by phone and in person.
• Complete patient registration and documentation as needed.
• Maintain clinical knowledge, skills and credentials through ongoing development.
• Adapt communication to diverse patient populations.

Kenntnisse

Clinical knowledge

Verbal & written communication

Customer service

Computer software proficiency

Ausbildung

High school diploma

Completion of medical assistant training program

Tools

Electronic health records (EHR)

Jobbeschreibung

Ochsner Health seeks a Medical Assistant to provide individualized care to patients in person, by phone and electronically under supervision. The role supports providers, ensures readiness for visits, documents appropriately, and maintains clinical knowledge and credentials through ongoing development.

Responsibilities include patient registration, room preparation, and delivering excellent service while communicating clearly with diverse patients and families in a fast-paced environment.