Compassionate Medical Assistant — Patient Care & Clinic Support

Ochsner Health; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Ochsner Health is seeking a Medical Assistant to provide individualized care to assigned patients in person, electronically, and by phone under supervision. You will support patients and providers, ensure readiness for visits, and document registrations while maintaining patient privacy and compliance.

The role requires a High School diploma and Medical Assistant Certification, with BLS, and emphasizes strong communication, confidentiality, and teamwork in a fast-paced setting.

Qualifications

• Required: High school diploma; Medical Assistant Certification and BLS.
• Experience working with confidential information in a fast-paced environment with minimal supervision.
• Strong communication and patient service skills for interactions with patients and staff.
• Proficient with computers, software, and health record systems.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Answers the patient’s questions prior to leaving and prepares the room for the next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration when necessary.
• Maintains clinical knowledge and credentials through ongoing professional development.
• Adapts communication to diverse patient populations and privacy requirements.
• Performs other related duties as assigned.

Skills

Clinical knowledge

Computer proficiency

Verbal & written communication

Interpersonal skills

Education

High school diploma

Medical Assistant Certification

BLS Certification

Formal MA training program (preferred)

Job description

Ochsner Health is seeking a Medical Assistant to provide individualized care to assigned patients in person, electronically, and by phone under supervision. You will support patients and providers, ensure readiness for visits, and document registrations while maintaining patient privacy and compliance.

The role requires a High School diploma and Medical Assistant Certification, with BLS, and emphasizes strong communication, confidentiality, and teamwork in a fast-paced setting.