Compassionate Medical Assistant - Patient Care Champion

Ochsner Health; New Orleans (LA); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Ochsner Health seeks a Medical Assistant to support patients and providers during visits, perform registration and documentation, and maintain clinical competencies. The role involves phone and in-person interactions, with emphasis on patient service, privacy, and teamwork across a dynamic care setting.

The position requires a High School Diploma or GED and a medical assistant credential, with BLS certification preferred. On-site work with commitment to quality care is expected.

Qualifikationen

• Required - High School Diploma/GED
• Preferred - Completion of a formal medical assistant training program.
• Experience working with and maintaining confidential information in a fast-paced environment with minimal supervision
• Certification: Medical Assistant Certification
• Certification: Basic Life Support (BLS) from the American Heart Association

Aufgaben

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes documentation including patient registration if necessary
• Maintains clinical knowledge and credentials through ongoing professional development
• Meets the procedures of the DOT Workplace Drug and Alcohol Testing Programs when in occupational health
• Adapts communication to the patient population, respecting privacy and preferences
• Performs other duties as assigned
• Complies with all policies and standards

Kenntnisse

Clinical knowledge

Computer literacy

Verbal and written communication

Interpersonal skills

Customer service

Ausbildung

High School Diploma/GED

Medical assistant training program

Tools

Electronic Health Records (EHR)

Jobbeschreibung

Ochsner Health seeks a Medical Assistant to support patients and providers during visits, perform registration and documentation, and maintain clinical competencies. The role involves phone and in-person interactions, with emphasis on patient service, privacy, and teamwork across a dynamic care setting.

The position requires a High School Diploma or GED and a medical assistant credential, with BLS certification preferred. On-site work with commitment to quality care is expected.