Compassionate Medical Assistant — Oncology & Hematology

Hematology Oncology Associates of the Palm Beaches; Lake Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Hematology Oncology Associates of the Palm Beaches is seeking a personable front desk receptionist to greet patients, answer calls, and manage inquiries while ensuring smooth check-in.

You will verify insurance, collect and record patient histories, schedule and coordinate with clinical staff, and maintain a secure, organized reception area across our multiple locations.

The role requires strong communication, attention to detail, and a commitment to compassionate care.

Responsibilities

• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Confirms status of insurance and referral.
• Verifies patient information by interviewing the patient, recording medical history, and confirming the purpose of the visit.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
• Secures patient information and maintains patient confidence by completing and safeguarding patient information.
• Assist the clinical staff in completing examinations and procedures as instructed.
• Counsels and educates patients by providing medication and diet information and instructions; answering questions, as well as transmitting physicians' orders and questions.
• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Serves and protects the practice by adhering to professional standards, policies, and procedures, federal, state, and local requirements.
• Travels to satellite locations and floats to other clinics if needed

Job description

Hematology Oncology Associates of the Palm Beaches is seeking a personable front desk receptionist to greet patients, answer calls, and manage inquiries while ensuring smooth check-in.

You will verify insurance, collect and record patient histories, schedule and coordinate with clinical staff, and maintain a secure, organized reception area across our multiple locations.

The role requires strong communication, attention to detail, and a commitment to compassionate care.