Medical Assistant

Hematology Oncology Associates of the Palm Beaches; Lake Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Hematology Oncology Associates of the Palm Beaches is seeking a personable front desk receptionist to greet patients, answer calls, and manage inquiries while ensuring smooth check-in.

You will verify insurance, collect and record patient histories, schedule and coordinate with clinical staff, and maintain a secure, organized reception area across our multiple locations.

The role requires strong communication, attention to detail, and a commitment to compassionate care.

Responsibilities

• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Confirms status of insurance and referral.
• Verifies patient information by interviewing the patient, recording medical history, and confirming the purpose of the visit.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
• Secures patient information and maintains patient confidence by completing and safeguarding patient information.
• Assist the clinical staff in completing examinations and procedures as instructed.
• Counsels and educates patients by providing medication and diet information and instructions; answering questions, as well as transmitting physicians' orders and questions.
• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Serves and protects the practice by adhering to professional standards, policies, and procedures, federal, state, and local requirements.
• Travels to satellite locations and floats to other clinics if needed

Job description

Hematology Oncology Associates was established in Palm Beach County over 35 years ago, and has grown to include 10 Board Certified Hematologist and Oncologists and 6 Nurse Practitioners in 3 convenient locations within our community. Our goals are to provide state of the art cancer treatments with a high level of compassionate care in a warm inviting environment. We also specialize in treatment of coagulation blood disorders, leukemias and other hematologic benign conditions. At Hematology Oncology Associates of the Palm Beaches, we believe that together, we will work to drive a better life outcome for our community.

Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.

Job Description

• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Confirms status of insurance and referral.
• Verifies patient information by interviewing the patient, recording medical history, and confirming the purpose of the visit.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
• Secures patient information and maintains patient confidence by completing and safeguarding patient information.
• Assist the clinical staff in completing examinations and procedures as instructed.
• Counsels and educates patients by providing medication and diet information and instructions; answering questions, as well as transmitting physicians' orders and questions.
• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Serves and protects the practice by adhering to professional standards, policies, and procedures, federal, state, and local requirements.
• Travels to satellite locations and floats to other clinics if needed