Compassionate Medical Assistant for Oncology & Hematology

Hoapb; Lake Worth (TX); On-site; USD 30,000 - 38,000; Full time

Job summary

Hematology Oncology Associates of the Palm Beaches is seeking a front desk/patient services role to welcome patients, verify insurance, and prepare patients for examinations across multiple locations. The position supports clinical staff by gathering medical history, safeguarding information, and guiding patients through questions and orders.

The role requires clear communication, accuracy in patient data, and adherence to health regulations while assisting in examinations and ensuring a

Responsibilities

• Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
• Confirms status of insurance and referral.
• Verifies patient information by interviewing the patient, recording medical history, and confirming the purpose of the visit.
• Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; and reporting patient history summary.
• Secures patient information and maintains patient confidence by completing and safeguarding patient information.
• Assist the clinical staff in completing examinations and procedures as instructed.
• Counsels and educates patients by providing medication and diet information and instructions; answering questions, as well as transmitting physicians' orders and questions.
• Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Serves and protects the practice by adhering to professional standards, policies, and procedures, federal, state, and local requirements.
• Travels to satellite locations and floats to other clinics if needed

Job description

Hematology Oncology Associates of the Palm Beaches is seeking a front desk/patient services role to welcome patients, verify insurance, and prepare patients for examinations across multiple locations. The position supports clinical staff by gathering medical history, safeguarding information, and guiding patients through questions and orders.

The role requires clear communication, accuracy in patient data, and adherence to health regulations while assisting in examinations and ensuring a