Compassionate Medical Assistant — Ambulatory Care

Lahey Clinic Hospital, Inc.; Burlington (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking a Medical Assistant to support safe, high-quality patient care in ambulatory settings. Under supervision, the MA performs direct patient care, supports care coordination, and helps maintain smooth daily workflow.

Responsibilities include greeting patients, recording vital signs, assisting with procedures, and documenting in the EHR. The role emphasizes teamwork, compliance, and continuous improvement in patient care.

Qualifications

• High School Diploma or equivalent required.
• Graduate of an Accredited Medical Assistant program or has MA certification preferred.
• Strong interpersonal and customer service skills required to communicate with patients and staff.

Responsibilities

• Greets, identifies, transports and escorts patients to exam rooms.
• Obtains vital signs and documents data in the EHR.
• Assists providers with procedures and specimen collection per protocol.
• Documents testing/results and communicates findings to the provider.
• Maintains EMR documentation, scheduling and front desk support as needed.

Skills

Interpersonal skills

Customer service

Organizational skills

Problem solving

Basic computer skills

Medical terminology

Education

High School Diploma or equivalent

Accredited Medical Assistant program or MA certification (AAMA, CCMA, RMA, NCMA)

Tools

Electronic Health Record (EHR)

Job description

Beth Israel Lahey Health is seeking a Medical Assistant to support safe, high-quality patient care in ambulatory settings. Under supervision, the MA performs direct patient care, supports care coordination, and helps maintain smooth daily workflow.

Responsibilities include greeting patients, recording vital signs, assisting with procedures, and documenting in the EHR. The role emphasizes teamwork, compliance, and continuous improvement in patient care.