Compassionate Intake & Admissions Coordinator (Unlicensed)

Prestige Healthcare Resources Inc; Washington (District of Columbia); On-site; USD 47,000 - 57,000; Full time

Job summary

Prestige Healthcare Resources Inc is seeking an Intake Coordinator (Unlicensed) in Washington, DC. This full-time role manages the intake process for behavioral health services, collecting data, verifying insurance, and scheduling assessments.

The position requires empathy, professionalism, and attention to confidentiality. 1–2 years in healthcare or behavioral health is preferred, with an emphasis on client-first service and collaboration with team members.

Qualifications

• High school diploma or equivalent required.
• Associate degree in healthcare administration, psychology, or related field preferred.
• 1–2 years of healthcare, social services, or behavioral health experience.
• Familiarity with intake procedures, EMR, and insurance verification.
• Excellent verbal and written communication and client-focused approach.
• Strong organizational and multitasking abilities.

Responsibilities

• Guide prospective clients and referral sources through the intake process with empathy.
• Collect demographics and insurance details and enter into the EMR.
• Verify benefits and eligibility with insurance portals.
• Schedule intake assessments with clinical staff.
• Maintain client confidentiality per HIPAA and 42 CFR Part 2.
• Coordinate with admissions, operations, and case managers.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma

Associate degree in healthcare administration

Tools

EMR systems

Insurance verification portals

Job description

Prestige Healthcare Resources Inc is seeking an Intake Coordinator (Unlicensed) in Washington, DC. This full-time role manages the intake process for behavioral health services, collecting data, verifying insurance, and scheduling assessments.

The position requires empathy, professionalism, and attention to confidentiality. 1–2 years in healthcare or behavioral health is preferred, with an emphasis on client-first service and collaboration with team members.