Compassionate Hospice Office Manager & Scheduler

Prime Home Health and Pacific Hospice & Palliative Care; San Antonio (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Pacific Hospice and Palliative Care in San Antonio, TX is seeking a Hospice Office Manager / Scheduler to coordinate staff schedules and patient visits while supporting a busy hospice team. The role emphasizes strong organization, communication, and compassionate patient care in a fast-paced environment.

You will manage administrative tasks, assist with staffing changes, and maintain records, ensuring timely services for patients and families. Bilingual English/Spanish is a plus.

Qualifications

• Hospice, home health, healthcare scheduling, or medical office experience preferred.
• Experience with Axxess or other hospice EMR system.
• Excellent organizational and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional, dependable, and compassionate personality.
• Strong attention to detail.
• Comfortable working with patients, families, and healthcare professionals.
• Ability to handle sensitive and confidential information

Responsibilities

• Coordinate and maintain hospice staff schedules and patient visits.
• Communicate with nurses, aides, social workers, chaplains, physicians, patients, and families.
• Help ensure patients receive timely and appropriate services.
• Manage daily office operations and administrative responsibilities.
• Assist with staffing, scheduling changes and coverage.
• Maintain accurate records and documentation.
• Answer phones and respond professionally to patients, families, and referral sources.
• Assist the hospice team with a variety of administrative needs

Skills

Excellent organizational skills

Excellent communication skills

Ability to multitask

Attention to detail

Compassionate personality

Bilingual English/Spanish

Tools

Axxess EMR

Job description

Pacific Hospice and Palliative Care in San Antonio, TX is seeking a Hospice Office Manager / Scheduler to coordinate staff schedules and patient visits while supporting a busy hospice team. The role emphasizes strong organization, communication, and compassionate patient care in a fast-paced environment.

You will manage administrative tasks, assist with staffing changes, and maintain records, ensuring timely services for patients and families. Bilingual English/Spanish is a plus.