Compassionate Hospice Intake Coordinator - Front Desk

University Home Care Inc; Livonia (MI); On-site; USD 47,000 - 71,000; Full time

Benefits offered by this job

Competitive compensation: $20–$30 per‑

Job summary

University Home Care Inc is seeking a Hospice Receptionist in Livonia, MI to be the first point of contact for patients and families seeking hospice services. You will provide compassionate support to ensure a smooth intake process and aid coordination of timely care.

Responsibilities include answering calls, scheduling intake appointments, maintaining confidential records, supporting admissions with clinical and administrative teams, and handling data entry and correspondence in a fast-paced

Qualifications

• High school diploma or equivalent required; healthcare admin education is a plus.
• Experience in receptionist, administrative, or healthcare support roles preferred.
• Strong communication and interpersonal skills with a compassionate approach.
• Ability to handle sensitive information with discretion and maintain confidentiality.

Responsibilities

• Answer incoming calls and inquiries about hospice services.
• Coordinate and schedule patient intake appointments accurately.
• Maintain confidential patient records per policies.
• Collaborate with clinical and admin teams to support admissions.
• Provide compassionate support to patients and families throughout intake.
• Handle data entry, filing, and intake-related correspondence.

Skills

Communication

Interpersonal skills

Discretion

Microsoft Office

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

University Home Care Inc is seeking a Hospice Receptionist in Livonia, MI to be the first point of contact for patients and families seeking hospice services. You will provide compassionate support to ensure a smooth intake process and aid coordination of timely care.

Responsibilities include answering calls, scheduling intake appointments, maintaining confidential records, supporting admissions with clinical and administrative teams, and handling data entry and correspondence in a fast-paced