Intake Coordinator: Launch into Hospice Sales

Vitalityhospice; Allentown (Lehigh County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) matching (up to 6%)

Year-end and performance-based bonuses

Team appreciation events

Job summary

Vitality Hospice is seeking an energetic Intake Coordinator to manage the admissions process while providing compassionate care to patients and families. This full-time role involves customer service, intake coordination, and exposure to sales strategies. Ideal candidates have strong communication skills and a preferred bachelor's degree.

The position offers comprehensive training, competitive salary with performance incentives, and a supportive work culture focused on career growth.

Qualifications

• Bachelor’s degree preferred (business, healthcare, communications, or related field) or equivalent experience.
• Customer service or sales experience a plus, but not required—training provided.
• Compassionate, professional, and comfortable working in sensitive healthcare situations.

Responsibilities

• Serve as the first point of contact for inbound referrals via phone, fax, or email.
• Provide education on hospice services to patients, families, and providers.
• Coordinate with admissions and clinical teams to ensure timely scheduling of services.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Customer service experience

Education

Bachelor's degree preferred

Job description

Vitality Hospice is seeking an energetic Intake Coordinator to manage the admissions process while providing compassionate care to patients and families. This full-time role involves customer service, intake coordination, and exposure to sales strategies. Ideal candidates have strong communication skills and a preferred bachelor's degree.

The position offers comprehensive training, competitive salary with performance incentives, and a supportive work culture focused on career growth.