Compassionate Hospice Admissions Specialist

Bristol Hospice; Mission, McAllen (TX, TX); On-site; USD 28,929 - 30,307; Full time

Benefits offered by this job

Tuition Reimbursement

PTO & Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

HSA & 401(k)

Mileage Reimbursement

Advanced training

Strong company culture

Job summary

Bristol Hospice McAllen, TX – Mission, TX is seeking an Admissions Coordinator to manage day-to-day office operations and triage calls. You will initiate referrals, verify insurance, and keep the Executive Director informed of activities. Join a patient-centered team dedicated to compassionate care and regulatory compliance.

The role emphasizes liaison duties, process improvement, and collaboration with hospital case managers to coordinate services for patients and families.

Qualifications

• Must have one (1) year hospice experience
• Must have two (2) years of admissions experience
• Must be 18 years old
• PR certification preferred

Responsibilities

• Promote an environment which facilitates quality care, customer service and a spirit of cooperation among home care team members
• Act as a liaison between private, HMO or federally funded insurance companies and the agency
• Triage incoming calls related to patients, families, physicians and staff
• Initiate referral process as outlined in department specific procedure
• Act as a liaison for hospital case managers providing resource information options to help coordinate services as needed
• Accept information for patient referrals for agency services from medical office staff, physicians, hospital discharge planners and private individuals
• Verify MD licensure
• Keep ED informed of day-to-day activities, insurance case issues and patient care concerns
• Work with ED to keep agency in compliance with all regulatory, licensing and accreditation requirements
• Actively participate in performance improvement activities as directed by ED
• Collect data from clinical records and field staff, for insurance verification to staff treatment plans and services needed by patients
• Keep ED informed of day-to-day activities, personal accomplishments, staff concerns and problems
• Assist with new hire orientation
• Co-facilitate IDT with ED as needed to ensure flow of process and documentation
• Monitor census and track homecare admissions, discharges, certification and re-certification dates on all patients and provide this information for IDT to staff providing services to patients
• Coordinate OASIS transmission to the state meeting regulatory guidelines
• Participate in and assist with community activities, i.e. health fairs, conventions, community education programs, etc. as assigned by the Executive Director
• All other duties as assigned

Job description

Bristol Hospice McAllen, TX – Mission, TX is seeking an Admissions Coordinator to manage day-to-day office operations and triage calls. You will initiate referrals, verify insurance, and keep the Executive Director informed of activities. Join a patient-centered team dedicated to compassionate care and regulatory compliance.

The role emphasizes liaison duties, process improvement, and collaboration with hospital case managers to coordinate services for patients and families.