Compassionate Hospice Admissions Coordinator

Bristol Hospice; Bangor (ME); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Tuition Reimbursement

PTO & Holidays

Medical, Dental, Vision, Life

HSA & 401(k)

Mileage Reimbursement

Advanced training programs

Culture of care

Job summary

Bristol Hospice in Bangor, ME is seeking an Admissions Coordinator to support day-to-day office operations. You will triage calls from patients and families, initiate referrals, verify insurance, and keep the Executive Director informed on day-to-day activities and insurance issues.

As a nationwide leader in hospice care, Bristol Hospice offers a compassionate, family-centered approach with perks like tuition reimbursement, PTO, and comprehensive benefits.

Qualifications

• Must have one (1) year hospice experience.
• Must have two (2) years of admissions experience.
• Must be 18 years old.
• PR certification preferred.

Responsibilities

• Promote an environment which facilitates quality care and customer service among home care team members.
• Act as a liaison between private, HMO or federally funded insurance companies and the agency.
• Triage incoming calls related to patients, families, physicians and staff.
• Initiate referral process as outlined in department specific procedure.
• Act as a liaison for hospital case managers providing resource information options to help coordinate services as needed.
• Accept information for patient referrals for agency services from medical office staff, physicians, hospital discharge planners and private individuals.
• Verify MD licensure.
• Keep ED informed of day-to-day activities, insurance case issues and patient care concerns.
• Work with ED to keep agency in compliance with all regulatory, licensing and accreditation requirements.
• Actively participate in performance improvement activities as directed by ED.
• Collect data from clinical records and field staff, for insurance verification to staff treatment plans and services needed by patients.
• Keep ED informed of day-to-day activities, personal accomplishments, staff concerns and problems.
• Assist with new hire orientation.
• Co-facilitate IDT with ED as needed to ensure flow of process and documentation.
• Monitor census and track homecare admissions, discharges, certification and re- certification dates on all patients and provide this information for IDT to staff providing services to patients.
• Coordinate OASIS transmission to the state meeting regulatory guidelines.
• Participate in community activities as assigned by the Executive Director.

Education

PR certification

Job description

Bristol Hospice in Bangor, ME is seeking an Admissions Coordinator to support day-to-day office operations. You will triage calls from patients and families, initiate referrals, verify insurance, and keep the Executive Director informed on day-to-day activities and insurance issues.

As a nationwide leader in hospice care, Bristol Hospice offers a compassionate, family-centered approach with perks like tuition reimbursement, PTO, and comprehensive benefits.