Compassionate Home Health Intake & Insurance Specialist

Rotech Healthcare Inc.; St. George (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Generous paid time off

Medical insurance

401(k) plan

Job summary

Rotech Healthcare Inc. is seeking a Customer Service Representative for Home Healthcare Intake and Insurance Verification. You will be the first point of contact for patients and referral sources, ensuring accurate intake and qualification of coverage.

In this role, you will coordinate durable medical equipment and respiratory services, document carefully, and support billing and scheduling. A high school diploma and strong communication skills are required.

Qualifications

• Experience in customer service or call-center environments.
• Familiarity with medical billing and insurance processes.
• Excellent communication and problem-solving abilities.
• Ability to work in a fast-paced, patient-centered setting.

Responsibilities

• Handle patient intake and verify insurance coverage accurately.
• Coordinate with referral sources to ensure timely service delivery.
• Assist with documentation, billing forms, and referrals.
• Provide compassionate service and maintain confidentiality.

Skills

Customer service

Insurance verification

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Rotech Healthcare Inc. is seeking a Customer Service Representative for Home Healthcare Intake and Insurance Verification. You will be the first point of contact for patients and referral sources, ensuring accurate intake and qualification of coverage.

In this role, you will coordinate durable medical equipment and respiratory services, document carefully, and support billing and scheduling. A high school diploma and strong communication skills are required.