Receptionist

North Alabama Medical Center; Florence (AL); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee Assistance Program - mental,

Tuition Reimbursement and Loan Allow

Job summary

North Alabama Medical Center in Florence, AL seeks a reception/administrative support specialist to function as a receptionist and perform clerical and customer service tasks across departments. The role supports the Office Manager and clinical staff by handling communications, scheduling, and record-keeping.

The position requires strong communication, multitasking, and data-entry abilities, with a focus on patient-facing service in a busy hospital setting.

Qualifications

• High School Diploma or equivalent required; Associate's degree preferred.
• Strong communication and organizational skills required.
• Ability to work in a fast-paced healthcare office environment.

Responsibilities

• Prepares reports, handles mail, files, data entry, and document processing.
• Greets visitors, communicates with patients and staff, and directs inquiries.
• Answers and directs calls, schedules meetings, and coordinates appointments.
• Maintains office supplies, orders items, and manages basic clerical tasks.
• Manages deposits and basic accounting tasks where applicable.

Skills

Communication

Multitasking

Customer service

Office software

Education

High School Diploma

Associate's degree

Job description

Who We Are

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. North Alabama Medical Center is a 263-bed facility offering the community's only open-heart surgery site, a complete line of women's and children's services and a complete line of medical and imaging services. We are a Certified Chest Pain center and recognized as a Primary Stroke Center of Excellence by the American Heart/American Stroke Association. North Alabama Medical Center's 24-hour emergency department serves as the primary referral center for major trauma cases in Northwest Alabama.

Where We Are

No matter what type of things you're interested in, we have things of interest for you. Florence is a vibrant area with walkable streets and plenty of inspiring things to do. Spend your days getting to know the local community by exploring our shops, restaurants, and historical attractions.

Why Choose Us

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement and Loan Assistance for qualified applicants
• And much more...

Position Summary

Provide administrative support, performs as a receptionist, as well as clerical and customer service functions, as well as non-technical duties in Practices or Departments.

Reports to: Office Manager/Supervisor or Dept Director

FLSA: Non-exempt

Essential Functions

• Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.
• Greets visitors and communicates with patients, providers, and other offices, departments, or facilities.
• Places, answers, and directs phone calls and distributes messages.
• Organizes, coordinates, and schedules meetings and appointments.
• Keeps office area neat and tidy and monitors and orders office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Coordinates work flow and complies records of office activities. Controls basic accounting functions such as checking invoices, making deposits, and managing petty cash, in offices or departments where payments are made or collected.

Non-Essential Functions

• Perform other duties as assigned.
• Attends and participates in staff meetings, in-service, projects and committees as assigned.
• Adheres to and supports policies and procedures of the STRHS.
• Works scheduled shifts including overtime, when necessary.
• Accepts all call schedule as directed.
• Maintains a neat and professional appearance in compliance to the existing dress code.

Education

Minimum Qualifications:

• High School Diploma or equivalent Preferred.
• Associate's degree Preferred

Skills

• Critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

EEOC Statement

North Alabama Medical Center is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.