Compassionate Front Desk Coordinator

Reliant Care Management Company; St. Louis (MO); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Disability Insurance

Vision Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Job summary

Reliant Care Management Company is seeking a Receptionist to warmly greet residents, families, and visitors and to handle front-desk operations at our facility in Missouri. The role includes answering calls, directing inquiries, scheduling visits, and supporting coordination among departments.

Ideal candidates have strong communication, organization, and a compassionate, service-oriented mindset. The position requires 12-hour shifts, including weekends and holidays, and prior healthcare

Qualifications

• High school diploma or equivalent required; additional education or training in office administration preferred.
• Previous receptionist/front desk experience, ideally in a health care setting.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office Suite and familiarity with office equipment (printers, copiers).
• Ability to work independently, multitask, and prioritize in a fast-paced environment.
• Professional appearance and demeanor.
• Compassionate, customer-service-oriented approach with sensitivity to residents and families.
• Availability to work 12-hour shifts, including weekends and holidays.

Responsibilities

• Greet and assist residents, families, and visitors in a warm, professional manner.
• Answer and direct incoming phone calls to appropriate departments or staff.
• Manage the front desk and reception area to keep it clean, organized, and inviting.
• Provide information to visitors and callers regarding the facility, policies, and services offered.
• Maintain visitor logs and ensure compliance with security and safety protocols.
• Schedule and coordinate appointments for residents, staff, and visitors as needed.
• Assist with administrative tasks, such as filing, data entry, and maintaining records.
• Sort and distribute incoming mail, packages, and other deliveries.
• Monitor and maintain supplies for the reception area.
• Collaborate with other departments to ensure seamless communication and support.
• Handle emergency situations promptly by contacting the appropriate personnel or emergency services.

Skills

Verbal and written communication

Organizational skills

Multitasking

Independent work

Professional appearance

Compassionate service

Customer-service oriented

Education

High School Diploma or equivalent

Office administration training (preferred)

Tools

Microsoft Office Suite

Office equipment (printers/copiers)

Job description

Reliant Care Management Company is seeking a Receptionist to warmly greet residents, families, and visitors and to handle front-desk operations at our facility in Missouri. The role includes answering calls, directing inquiries, scheduling visits, and supporting coordination among departments.

Ideal candidates have strong communication, organization, and a compassionate, service-oriented mindset. The position requires 12-hour shifts, including weekends and holidays, and prior healthcare