Compassionate Healthcare Financial Counselor

Hemet Global Medical Center; Santa Ana (CA); Vor Ort; USD 32.000 - 34.000; Vollzeit

Zusammenfassung

Hemet Global Medical Center in Santa Ana, CA is seeking a Financial Counselor to help patients access government programs, health insurance, and hospital financial assistance. You will screen eligibility, provide counseling, assist with applications, verify insurance, and follow up to ensure coverage and clear financial responsibilities.

You will work with Case Management, Social Services, Patient Access, and other teams to remove barriers to discharge.

Qualifikationen

• High school diploma or equivalent required; associate degree preferred.
• Experience in medical eligibility, financial counseling, patient access, healthcare billing, insurance verification, or public assistance programs preferred.
• Knowledge of Medi-Cal, Medicaid, Medicare, hospital financial assistance, and applicable eligibility requirements preferred.
• Strong communication, customer service, problem-solving, and organizational skills.
• Ability to review financial documentation, manage multiple cases, and prioritize time-sensitive needs.
• Proficiency with electronic health records, computer applications, and data-entry systems.
• Ability to work collaboratively with interdisciplinary teams and external agencies.
• Commitment to patient confidentiality, accuracy, and compassionate service.

Aufgaben

• Identify patients who may qualify for government-sponsored healthcare programs, health insurance coverage, and hospital financial assistance.
• Provide eligibility screening, financial counseling, and application assistance.
• Insurance verification and follow-up to help patients obtain coverage and understand financial responsibilities.
• Collaborate with Case Management, Social Services, Patient Access, Utilization Review, and Discharge Planning to resolve barriers delaying discharge.

Kenntnisse

Communication skills

Customer service

Problem solving

Organizational skills

Multitasking

EHR proficiency

Ausbildung

High school diploma or equivalent

Associate degree or relevant coursework preferred

Tools

Electronic Health Records (EHR)

Data-entry systems

Jobbeschreibung

Hemet Global Medical Center in Santa Ana, CA is seeking a Financial Counselor to help patients access government programs, health insurance, and hospital financial assistance. You will screen eligibility, provide counseling, assist with applications, verify insurance, and follow up to ensure coverage and clear financial responsibilities.

You will work with Case Management, Social Services, Patient Access, and other teams to remove barriers to discharge.