Compassionate Funeral Services Support Specialist

Service Corporation International; Kissimmee (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Service Corporation International in Kissimmee, FL is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will greet families, answer questions, and coordinate services with care and professionalism.

Duties include preparing for services, assisting with arrangements, answering phones, managing office tasks, and supporting on visitation, memorial and funeral services while upholding company policies and compassion for families.

Qualifications

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
• Valid state driver’s license with an acceptable driving record required.
• Knowledge, Skills and Abilities: High level of compassion and integrity; strong communication and teamwork.

Responsibilities

• Prepares for services including delivering and setting up floral arrangements, chairs, caskets, urns, photos and mementos.
• Ensures proper care and storage of items.
• Prepares documents related to services, cremations, and maintenance as directed by management.
• Assists with respectful preparation of remains including dressing and lifting, or operation of crematory as permitted by law.
• Performs office duties such as answering phones, operating fax, computer, and multi-line phone system.
• Runs errands for supplies and deliveries.
• Serves as an usher and may park cars or perform transportation requirements.
• Drives Funeral Home vehicles for services and family transportation.
• Ensures refreshments are available where allowed by law.
• Greets and assists client families entering the office.

Job description

Service Corporation International in Kissimmee, FL is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations. You will greet families, answer questions, and coordinate services with care and professionalism.

Duties include preparing for services, assisting with arrangements, answering phones, managing office tasks, and supporting on visitation, memorial and funeral services while upholding company policies and compassion for families.