Compassionate Funeral Services Coordinator

Sci Corp; San Francisco (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical

Dental

Vision

HSA with Company Contribution

Sick Leave

Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

Sci Corp in San Francisco is seeking a dedicated professional to provide exemplary customer service for families after a loss. The role partners with funeral directors and location managers to initiate and complete arrangements, requiring urgency, empathy, and precise communication.

The Specialist will meet with directors, coordinate with families, handle documentation, and assist during services. Strong computers skills, confidentiality, and the ability to multi-task are essential.

Qualifications

• High School diploma or equivalent.
• Good driving record and valid driver’s license.
• 2 years of office clerical or customer service experience.

Responsibilities

• Meet with Funeral Director(s) regularly to ensure customer needs are met.
• Communicate with families to coordinate activities and schedule services.
• Take first calls and dispatch removal teams.
• File death certificates and insurance claims; gather vital information.
• Schedule appointments for Funeral Directors.
• Assist with preparing/decorating memorials and documents.
• Coordinate with churches, cemeteries, and staff for services.
• Assist with removals and setup of funeral/visitation areas.
• Handle work hours beyond standard business times as needed.

Skills

Computers & software

Communication

Compassion & integrity

Multi-tasking

Confidentiality

Education

High School diploma

Tools

Funeral software

Job description

Sci Corp in San Francisco is seeking a dedicated professional to provide exemplary customer service for families after a loss. The role partners with funeral directors and location managers to initiate and complete arrangements, requiring urgency, empathy, and precise communication.

The Specialist will meet with directors, coordinate with families, handle documentation, and assist during services. Strong computers skills, confidentiality, and the ability to multi-task are essential.