Compassionate Funeral Services Coordinator

Sci Corp; Clearwater (FL); Presencial; USD 32.000 - 44.000; Jornada completa

Descripción de la vacante

Sci Corp in Clearwater, FL is seeking a compassionate Funeral Services Assistant to support operations and assist families with sensitivity and professionalism. Your duties include preparing for services, greeting clients, answering questions, handling calls, assisting with visitations and ceremonies, and performing light transport and office tasks as needed.

A high school diploma and customer service experience are preferred.

Formación

• High school diploma or equivalent.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; ability and willingness to learn required.

Responsabilidades

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items.
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

Conocimientos

Customer service

Communication skills

Compassion

Team player

MS Office

Educación

High school diploma or equivalent

Herramientas

MS Office

Descripción del empleo

Sci Corp in Clearwater, FL is seeking a compassionate Funeral Services Assistant to support operations and assist families with sensitivity and professionalism. Your duties include preparing for services, greeting clients, answering questions, handling calls, assisting with visitations and ceremonies, and performing light transport and office tasks as needed.

A high school diploma and customer service experience are preferred.