Compassionate Funeral Services Associate

Service Corporation International; Shallotte (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations in Shallotte, NC. You will interact with families, answer questions, and assist during services and visitations with compassion and professionalism.

The role requires high school diploma, customer service experience, and proficiency with MS Office; valid driver’s license is preferred. Company values guide daily duties and service excellence.

Qualifications

• Experience in customer service and/or sales preferred.
• Proficiency in MS Office and database usage is expected.
• High level of compassion and integrity with professional communication.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepares documents related to services, cremations and maintenance as directed.
• Assists with respectful preparation of remains and related tasks.
• Performs office duties: phones, fax, computer, multi-line phones, payments, and records.
• Runs errands for supplies and deliveries.
• Serves as an usher, may assist with transportation and parking.
• Drives funeral home vehicles for services and families.
• Ensures refreshments where allowed by law.
• Assists with visitations, memorials and funeral services per needs.
• Greets clients and provides information at the office.

Skills

Customer service experience

Communication skills

Compassion and integrity

Team player

Education

High school diploma or equivalent

Tools

MS Office Suite

Databases

Job description

Service Corporation International is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations in Shallotte, NC. You will interact with families, answer questions, and assist during services and visitations with compassion and professionalism.

The role requires high school diploma, customer service experience, and proficiency with MS Office; valid driver’s license is preferred. Company values guide daily duties and service excellence.