Compassionate Funeral Services Assistant | Client Support

Service Corporation International; Lincoln (NE); On-site; USD 30,000 - 42,000; Full time

Job summary

Service Corporation International is seeking a Funeral Services Assistant to support funeral operations and coordinate with families. Responsibilities include clerical tasks, assisting with services, and ensuring a compassionate, well-organized environment.

The role requires a high school diploma or equivalent, and prior customer service or sales experience is preferred. Strong communication and a willingness to learn are essential as you liaise with families and staff during services.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite; ability and willingness to learn required.

Responsibilities

• Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepare documents related to services, cremations, maintenance as directed by management.
• Assist with preparation of remains and operation of crematory as permitted by law.
• Perform office duties: answering phones, fax, computer, multi-line phone system, debit card machine, etc.

Skills

Customer service

Sales experience

MS Office

Databases

Communication skills

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Service Corporation International is seeking a Funeral Services Assistant to support funeral operations and coordinate with families. Responsibilities include clerical tasks, assisting with services, and ensuring a compassionate, well-organized environment.

The role requires a high school diploma or equivalent, and prior customer service or sales experience is preferred. Strong communication and a willingness to learn are essential as you liaise with families and staff during services.