Compassionate Funeral Services Assistant

Service Corporation International; United States; On-site; USD 38,000 - 46,000; Full time

Job summary

Service Corporation International in Shallotte, NC, is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and to assist staff during services, visitations, and ceremonies.

You will greet families, answer questions, manage phones and office duties, and help with preparation, setup, and transportation as needed. The role requires compassion, reliability, and teamwork in a sensitive environment.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Previous customer service and/or sales preferred.
• Software: Proficient with MS Office and databases.
• Skills: high compassion, integrity, and clear communication.

Responsibilities

• Prepare for services with floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepare documents related to services, cremations, maintenance as directed by management.
• Assist with preparation of remains including dressing and lifting.
• Office duties: answering phones, fax, computer, multi-line phone system, debit card machine, postage meter, etc.
• Run errands for floral deliveries, supplies, documents, etc.
• Usher and may park cars or perform transportation duties.
• Drive funeral home vehicles for services and family pickups.
• Ensure refreshments are available where allowed by law.
• Assist with visitations and funeral services: chapel set up, dressing remains, delivering family items.
• Greets and receives client families and visitors entering the office for information and assistance.

Skills

MS Office

Databases

Compassion

Integrity

Verbal communication

Written communication

Team player

Education

High school diploma or equivalent

Tools

Multiline phone system

Fax machine

Debit card machine

Postage meter

Typewriter

Scale

Stereo/Video system

Job description

Service Corporation International in Shallotte, NC, is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and to assist staff during services, visitations, and ceremonies.

You will greet families, answer questions, manage phones and office duties, and help with preparation, setup, and transportation as needed. The role requires compassion, reliability, and teamwork in a sensitive environment.