Compassionate Funeral Services Associate

Northstar Memorial Group; Pearland (CA); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

NorthStar Memorial Group in Pearland, Texas, is seeking a Staff Associate to assist funeral directors with on-site events, maintain the facility appearance, and provide information to client families in a compassionate and professional manner. The role forms the foundation for guiding families before, during, and after loss.

The position emphasizes reverence for the deceased, strong relationships with families, and teamwork within a supportive network of NorthStar properties nationwide.

Formación

• 1 year of experience in customer service preferred.
• Experience handling difficult situations.

Responsabilidades

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences.
• Establish and maintain strong business relationships with families.
• Always maintain reverence and respect for the deceased.
• Assist in preparing the memorial area for the family before the services start.
• Ensure that flowers and other memorabilia are returned to the family after services.
• Answer customer inquiries professionally, either by phone or in person.

Conocimientos

Customer service

Difficult situations

Descripción del empleo

NorthStar Memorial Group in Pearland, Texas, is seeking a Staff Associate to assist funeral directors with on-site events, maintain the facility appearance, and provide information to client families in a compassionate and professional manner. The role forms the foundation for guiding families before, during, and after loss.

The position emphasizes reverence for the deceased, strong relationships with families, and teamwork within a supportive network of NorthStar properties nationwide.