Compassionate Events & Family Care Associate

NorthStar Memorial Group; Pearland (TX); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

NorthStar Memorial Group's South Park Funeral Home in Pearland, Texas seeks a Staff Associate to support funeral directors during events, help maintain the facility, and provide information to client families with compassion and professionalism.

The role focuses on coordinating on-site services, building trusted relationships with families, and ensuring reverence for the deceased; prior customer service experience is preferred.

Formación

• 1 year of experience in customer service preferred.

Responsabilidades

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Conocimientos

Customer service

Descripción del empleo

NorthStar Memorial Group's South Park Funeral Home in Pearland, Texas seeks a Staff Associate to support funeral directors during events, help maintain the facility, and provide information to client families with compassion and professionalism.

The role focuses on coordinating on-site services, building trusted relationships with families, and ensuring reverence for the deceased; prior customer service experience is preferred.