Compassionate Events & Front Desk Associate

Northstar-Memorial-Group; Pearland (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

South Park Funeral Home in Pearland, Texas, is seeking a Staff Associate to support funeral directors with events, maintain the facility, and assist families with information in a compassionate and professional manner.

As part of NorthStar Memorial Group, you will help prepare memorial areas, greet families, answer inquiries, and contribute to a respectful, supportive environment before, during, and after services.

Qualifications

• 1 year of experience in customer service preferred.

Responsibilities

• Collaborate with funeral directors with events held on-site, including services and arrangement conferences
• Establish and maintain strong business relationships with families
• Always maintain reverence and respect for the deceased
• Assist in preparing the memorial area for the family before the services start
• Ensure that flowers and other memorabilia are returned to the family after services
• Answer customer inquiries professionally, either by phone or in person

Skills

Customer service

Job description

South Park Funeral Home in Pearland, Texas, is seeking a Staff Associate to support funeral directors with events, maintain the facility, and assist families with information in a compassionate and professional manner.

As part of NorthStar Memorial Group, you will help prepare memorial areas, greet families, answer inquiries, and contribute to a respectful, supportive environment before, during, and after services.