Compassionate Funeral Services Assistant

sci; Universal City (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

sci in Universal City, TX is seeking a Funeral Services Assistant to support funeral operations, greet families, answer questions, and assist on services and visitations. The role includes setting up floral arrangements, preparing documents, and handling office duties with compassion and professionalism.

Candidates should have a high school diploma and customer service experience; a valid driver's license is required. Attending monthly staff meetings is expected.

Qualifications

• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
• Valid state driver's license with an acceptable driving record required.

Responsibilities

• Delivers and sets up floral arrangements, chairs, caskets, urns, photos and keepsakes for services.
• Prepares documents related to services, cremations and maintenance as directed.
• Assists with respectful preparation of remains, including dressing and lifting as permitted by law.
• Answers phones and operates office equipment and multi-line phone system.
• Runs errands for supplies, flowers and documents.
• Serves as usher and may park cars or handle transportation needs.
• Drives funeral home vehicles for services and family pickups.
• Ensures refreshments are available where allowed by law.
• Greets client families entering the office and provides information and assistance.
• Accommodates family needs during services and visitation.
• May wash and clean funeral home vehicles as required.

Skills

Customer service

Sales experience

MS Office

Databases

Education

High school diploma or equivalent

Job description

sci in Universal City, TX is seeking a Funeral Services Assistant to support funeral operations, greet families, answer questions, and assist on services and visitations. The role includes setting up floral arrangements, preparing documents, and handling office duties with compassion and professionalism.

Candidates should have a high school diploma and customer service experience; a valid driver's license is required. Attending monthly staff meetings is expected.