Compassionate Funeral Services Assistant

Service Corporation International; Town of Amherst (NY); Hybrid; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k)

Job summary

Service Corporation International in Williamsville, NY is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and assist with public inquiries.

The role involves assisting with services, coordinating with families, handling documents, greeting clients, and performing light driving and transport duties as needed. Part-time position with $17.00 USD hourly pay; strong compassion and teamwork are essential.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service and/or sales experience preferred.
• Proficiency with MS Office and basic databases expected.

Responsibilities

• Prepares for services: floral arrangements, chairs, caskets, urns, photos and keepsakes.
• Prepares documents related to services and cremations.
• Assists with preparation of remains and transportation as allowed.
• Answers phones and operates office equipment.
• Runs errands for supplies and deliveries.
• Acts as an usher and may assist with parking and transportation.
• Drives funeral home vehicles for services and family pickups.
• Ensures refreshments are available where allowed.
• Greets client families and assists at visitation or funeral services.
• May assist with visits and setup as required.

Skills

Customer service

MS Office

Communication

Compassion

Teamwork

Education

High school diploma or equivalent

Tools

MS Office Suite

Databases

Job description

Service Corporation International in Williamsville, NY is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations and assist with public inquiries.

The role involves assisting with services, coordinating with families, handling documents, greeting clients, and performing light driving and transport duties as needed. Part-time position with $17.00 USD hourly pay; strong compassion and teamwork are essential.