Compassionate Funeral Services Assistant

sci; Marana (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

SCI is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations in Marana, AZ. The role involves greeting families, answering questions, and assisting with services and ceremonies as requested by management.

Responsibilities include preparing for services, handling documents, assisting with remains, and performing office duties. Strong customer service and compassion are essential for this role, with attendance at monthly staff meetings expected.

Qualifications

• Previous customer service experience preferred.
• Proficient with MS Office and databases; ability to learn new systems.
• Strong verbal and written communication, compassionate demeanor.

Responsibilities

• Prepare for services by arranging floral items, chairs, urns, photos and keepsakes for client families.
• Handle service documents related to funerals and cremations as directed by management.
• Assist with preparation of remains and operation of crematory within legal and policy guidelines.
• Perform office duties (phones, fax, computer, multiline phone system, payments).
• Run errands for floral deliveries and supplies; assist with visitation and funeral services.

Skills

Customer service

Communication

MS Office

Education

High school diploma

Tools

MS Office

Job description

SCI is seeking a Funeral Services Assistant to provide clerical and administrative support for funeral operations in Marana, AZ. The role involves greeting families, answering questions, and assisting with services and ceremonies as requested by management.

Responsibilities include preparing for services, handling documents, assisting with remains, and performing office duties. Strong customer service and compassion are essential for this role, with attendance at monthly staff meetings expected.