Compassionate Funeral Services Assistant

Service Corporation International; Fremont (IN); On-site; USD 28,000 - 38,000; Full time

Job summary

Service Corporation International is seeking a Funeral Services Assistant in Fremont, IN. The role supports funeral operations, greets families, answers inquiries, and assists with visitations and services.

Duties include preparing arrangements, handling documents, and driving vehicles as needed, with adherence to company policies. The position requires a high school diploma or equivalent, prior customer service experience, and a valid driver’s license.

Qualifications

• High school diploma or equivalent required.
• Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases; willingness to learn required.
• Valid state driver’s license with acceptable driving record.

Responsibilities

• Prepares for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos and other keepsakes.
• Handles service-related documents for cremations and maintenance as directed by management.
• Assists with preparation of remains and operation of crematory as permitted by law.
• Answers phones, operates office equipment, and manages clerical tasks for services.
• Drives funeral home vehicles for services and family transport; assists with visitations and ceremonies.
• Greets client families and provides information; escorts visitors and coordinates refreshments where allowed.
• Maintains vehicles and cleans as required.

Skills

Compassion

Verbal & written communication

Customer service orientation

Team player

Education

High school diploma or equivalent

Tools

MS Office suite

Databases

Job description

Service Corporation International is seeking a Funeral Services Assistant in Fremont, IN. The role supports funeral operations, greets families, answers inquiries, and assists with visitations and services.

Duties include preparing arrangements, handling documents, and driving vehicles as needed, with adherence to company policies. The position requires a high school diploma or equivalent, prior customer service experience, and a valid driver’s license.