Compassionate Funeral Services Assistant

Service Corporation International; Flagler Beach (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International’s funeral services team in Flagler Beach, FL is seeking a Funeral Services Assistant to provide clerical and front-desk support, assist on services, greet families, and coordinate with funeral home staff.

The role involves setting up items for services, handling flowers and keepsakes, assisting with visitations and ceremonies, answering phones, and maintaining records while upholding SCI’s standards of compassion and professionalism.

Qualifications

• High school diploma or equivalent.
• Customer service and/or sales experience preferred.
• Valid state driver’s license with an acceptable driving record.

Responsibilities

• Prepares for services including delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families.
• Ensures proper care and storage of any of these items.
• Prepares documents related to services, cremations, maintenance, as directed by management.
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time.

Skills

Customer service

Communication

Sales experience

Education

High school diploma

Tools

MS Office

Job description

Service Corporation International’s funeral services team in Flagler Beach, FL is seeking a Funeral Services Assistant to provide clerical and front-desk support, assist on services, greet families, and coordinate with funeral home staff.

The role involves setting up items for services, handling flowers and keepsakes, assisting with visitations and ceremonies, answering phones, and maintaining records while upholding SCI’s standards of compassion and professionalism.