Compassionate Funeral Director — Plan, Lead & Serve

Heritage Family Funeral Services, Inc; Paducah (KY); On-site; USD 70,000 - 95,000; Full time

Job summary

Heritage Family Funeral Services, Inc in Kentucky seeks a licensed Funeral Director/Embalmer to deliver compassionate funeral services, manage arrangements, and ensure regulatory compliance. On-call and weekend availability are required as part of a rotating schedule.

The role emphasizes ethical service, clear cost discussions, and coordination of ceremonies, with opportunities to mentor staff and support families through difficult times.

Qualifications

• Current Funeral Director or Funeral Director/Embalmer license required in the State of Practice or eligibility for reciprocity.
• Associate’s or Bachelor’s degree in Mortuary Science from an accredited institution, as required by the State of Practice.
• Compliance with state CE requirements for Funeral Directors or Embalmers.
• Strong interpersonal and communication skills with ability to deliver compassionate service to families.
• Ability to work independently and handle sensitive situations with discretion.

Responsibilities

• Plan and conduct funeral, memorial, and cremation services with compassion and professionalism.
• Coordinate ceremony logistics, transportation, clergy, cemetery arrangements, and service details.
• Clearly disclose costs and understand GPL and Heritage Family’s payment policies.
• Prepare and process documents such as death certificates, permits, and contracts.
• Mentor apprentices and supervise staff to ensure quality of service.

Skills

Empathy

Communication

Multitasking

Discretion

Problem solving

CRM systems

Education

Associate or Bachelor’s degree in Mortuary Science

Tools

Funeral home software

Microsoft Office

CRM systems

Job description

Heritage Family Funeral Services, Inc in Kentucky seeks a licensed Funeral Director/Embalmer to deliver compassionate funeral services, manage arrangements, and ensure regulatory compliance. On-call and weekend availability are required as part of a rotating schedule.

The role emphasizes ethical service, clear cost discussions, and coordination of ceremonies, with opportunities to mentor staff and support families through difficult times.