Compassionate Funeral Care Coordinator

Park Lawn Corporation; Independence, Buckner (MO, MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health and Welfare Plans

401k and Roth Retirement Plan

Vacation, Personal Days and Sick Days

Employee Discounts

Job summary

Carson-Speaks Funeral Chapel is seeking a client relations professional to support families during their time of need. The role focuses on delivering compassionate service, coordinating transport and logistics, and ensuring a respectful, comforting environment.

You will interact with families, coordinate logistics for visitations and services, and assist with in-office duties to uphold our high standards of care and professionalism.

Qualifications

• Four-year degree or equivalent combination of education and experience preferred.
• Minimum of 1-year experience in client relations or related field.
• Valid state issued driver’s license in good standing and acceptable driving record.

Responsibilities

• Provides information or assistance to client families and visitors entering the office.
• Assists in the movement of casketed deceased and related items in/out of visitation area, chapel, church or service location.
• Keeps lobby, chapels, restrooms and reception areas clean and prepared before and after services.
• Assists client families in and out of limousines with emphasis on handicapped and elderly.
• Greets visitors and coordinates pallbearers and parking during services.
• Performs other duties as assigned.
• Exhibits teamwork, detail orientation, thoroughness, and customer service orientation.
• Manages time effectively across multiple tasks.

Skills

Client relations

Communication

Empathy

Time management

Teamwork

Detail oriented

Customer service

Bilingual

Education

Bachelor's degree or equivalent

Tools

Driver's license

Job description

Carson-Speaks Funeral Chapel is seeking a client relations professional to support families during their time of need. The role focuses on delivering compassionate service, coordinating transport and logistics, and ensuring a respectful, comforting environment.

You will interact with families, coordinate logistics for visitations and services, and assist with in-office duties to uphold our high standards of care and professionalism.