Compassionate Front Desk & Welcome Specialist

Glastonbury Center for Health & Rehabilitation; Glastonbury (CT); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Retirement plan

Training program

Professional growth

Supportive environment

Job summary

Glastonbury Center for Health & Rehabilitation in Glastonbury, CT is seeking an entry-level receptionist to be the friendly first contact for residents, families, and visitors. This role offers hands-on experience in long‑term care and opportunities for growth within National Health Care Associates.

You will greet guests, answer calls and emails, coordinate appointments, and assist with resident activities while contributing to a warm, inclusive atmosphere and a strong team culture.

Qualifications

• High school graduate or equivalent preferred.
• Ability to read, write and comprehend English.
• Excellent interpersonal and communication skills.
• Previous experience in receptionist or customer service role preferred.
• Proficient in using office equipment and computer applications.
• Empathy and understanding towards the needs of residents and their families.

Responsibilities

• Greet and assist visitors, residents, and families with warmth and professionalism.
• Manage phone calls, emails, and inquiries promptly and efficiently.
• Receives inquires and releases information in accordance with established policies and procedures.
• Coordinate appointments, meetings, and resident activities.
• Receives newspapers, mail, and gifts for residents.

Skills

Customer service

Interpersonal skills

English proficiency

Receptionist experience

Education

High school diploma

Tools

MS Office

Job description

Glastonbury Center for Health & Rehabilitation in Glastonbury, CT is seeking an entry-level receptionist to be the friendly first contact for residents, families, and visitors. This role offers hands-on experience in long‑term care and opportunities for growth within National Health Care Associates.

You will greet guests, answer calls and emails, coordinate appointments, and assist with resident activities while contributing to a warm, inclusive atmosphere and a strong team culture.