Front Desk Receptionist - Warm, Patient-Focused Care

National Health Care Associates, Inc.; Glastonbury (CT); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Comprehensive training

Mentorship

Growth opportunities

Retirement plan 10%

Job summary

Glastonbury Center for Health & Rehabilitation, an affiliate of National Health Care Associates, is seeking a receptionist to warmly welcome residents, families and visitors while upholding professional standards. This entry‑level role offers opportunities to learn about long‑term care and its many career paths within a compassionate team.

You will be the first point of contact, handling phones, emails, and inquiries, coordinating appointments and resident activities, and contributing to a

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, write and comprehend English.
• Excellent interpersonal and communication skills.
• Previous receptionist or customer service experience preferred.
• Proficient with office equipment and computer applications.
• Empathy and understanding towards residents and families.

Responsibilities

• Greet and assist visitors, residents, and families with warmth and professionalism.
• Manage phone calls, emails, and inquiries promptly and efficiently.
• Receive inquiries and release information per policies.
• Coordinate appointments, meetings, and resident activities.
• Receive newspapers, mail, and gifts for residents.

Skills

Interpersonal skills

English proficiency

Receptionist experience

Office equipment

Empathy and care

Education

High school diploma or equivalent

Job description

Glastonbury Center for Health & Rehabilitation, an affiliate of National Health Care Associates, is seeking a receptionist to warmly welcome residents, families and visitors while upholding professional standards. This entry‑level role offers opportunities to learn about long‑term care and its many career paths within a compassionate team.

You will be the first point of contact, handling phones, emails, and inquiries, coordinating appointments and resident activities, and contributing to a