Compassionate Front Desk & Medical Assistant (Psychiatry)

WellStead Mental Health; Sarasota (FL); Hybrid; USD 36,000 - 48,000; Full time

Job summary

WellStead Mental Health in Sarasota, FL is seeking a compassionate Front Desk / Medical Assistant to support both front office operations and clinical workflows in our psychiatry practice. You will greet patients, schedule appointments, and assist providers with patient care while protecting privacy and delivering outstanding service.

The role requires strong communication, organization, and familiarity with electronic health records.

Qualifications

• High school diploma or equivalent required; Medical Assistant certification preferred.
• Experience in psychiatric/behavioral health or patient-facing healthcare is preferred.
• Excellent communication, organization, and discretion with confidential information.

Responsibilities

• Assist psychiatrists and clinical staff with patient assessments, visits, and care coordination.
• Schedule and manage patient appointments; verify demographics and insurance as needed.
• Maintain accurate medical records and HIPAA-compliant documentation.
• Support insurance verification, prior authorizations, and billing inquiries.
• Greet patients, check-in/out, and ensure a positive patient experience.

Skills

Clinical Support

Patient Service

HIPAA Compliance

Scheduling

Medical Records

EHR Systems

Communication

Team Collaboration

Education

High School Diploma

Medical Assistant Certification preferred

Tools

EHR Software

Scheduling Software

Medical Billing Systems

Job description

WellStead Mental Health in Sarasota, FL is seeking a compassionate Front Desk / Medical Assistant to support both front office operations and clinical workflows in our psychiatry practice. You will greet patients, schedule appointments, and assist providers with patient care while protecting privacy and delivering outstanding service.

The role requires strong communication, organization, and familiarity with electronic health records.