Compassionate Front Desk & Medical Admin (Psychiatry)

Vital Health & Integrative Care; Ruther Glen (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Vital Health & Integrative Care in Virginia is seeking a Receptionist/Medical Assistant to deliver exceptional front desk service in a busy outpatient psychiatry practice. You will greet patients, manage scheduling, and support clinicians with documentation and basic clinical tasks as needed.

The role requires strong communication, HIPAA knowledge, and proficiency with EHR systems to verify insurance, collect payments, and maintain accurate records while ensuring a compassionate patient

Qualifications

• Excellent communication and interpersonal skills.
• Ability to verify insurance information and collect payments.
• Understanding of HIPAA regulations and patient confidentiality.

Responsibilities

• Greet patients professionally.
• Answer phones and respond to inquiries.
• Schedule, reschedule, and confirm appointments.
• Verify demographics and insurance information.
• Check in and out patients.
• Collect co-pays and receipts.
• Maintain patient confidentiality per HIPAA.
• Prepare patient charts and assist with documentation.
• Process authorizations and referrals as needed.

Skills

Customer service

HIPAA knowledge

EHR familiarity

Scheduling

Education

High school diploma

Tools

EHR system

Job description

Vital Health & Integrative Care in Virginia is seeking a Receptionist/Medical Assistant to deliver exceptional front desk service in a busy outpatient psychiatry practice. You will greet patients, manage scheduling, and support clinicians with documentation and basic clinical tasks as needed.

The role requires strong communication, HIPAA knowledge, and proficiency with EHR systems to verify insurance, collect payments, and maintain accurate records while ensuring a compassionate patient